What is Business Process Automation? Is it an Automation your Workplace can do right now?

Manually managing day-to-day processes can be a huge task. Even the simplest process can become a nightmare when you are required to manually route documents to multiple staff, seek approvals, provide updates to everyone. Then the process gets stalled by a key document going missing…sound familiar?

Business Process Automation aims to make the entire process more cost-efficient, streamlined, error-proof and accessible.

What is Business Process Automation (BPA)?

Business Process Automation (BPA) is the use of technology to complete repetitive manual tasks or process automatically. It can automate tasks to the point where human intervention is needed. It is just not about replacing paper document with digital documents. The clear benefits of automation are that it can save time and money, remove human error, increase business efficiency and improve users productivity.

BPA helps organisation streamline processes such as employee onboarding, accounts payable, contracts management, controlled documents approval and more. It is something that can impacts every department in a business: from human resources to customer support to finance and beyond.

The key benefactors of BPA: The workforce

Let us be honest. Performing repetitive tasks is boring, which can result in errors and mistakes. An astonishing 90% of workers are burdened with boring, repetitive work. Repetitive tasks pose a risk to not only the physical health of a person but their mental health and general wellbeing.

It’s Turing your Employees into Mindless Zombies

Is it that bad? Well, Repetition isn’t all evil. It works for exercise, recipes and organisation. But when the repeating tasks are not benefiting creativity and productivity, then it turns your employees into mindless zombies. Much of their day is spent doing things that do not add value to your business or the customers. On top of that, repetitive tasks is a key reason why people give up their jobs. Which leads to a workplace filled with redundancy and you can forget about maintaining high morale in the workplace.

Automation and the new world of work

BPA helps fee up employees time from their workday and allows them to focus on tasks that can be more rewarding. According to a report by McKinsey Global Institute nearly 60% of workers surveyed estimate they could save six or more hours a week — almost a full workday — if the repetitive aspects of their jobs were automated. Nearly 70% of workers say the biggest opportunity of automation lies in reducing time wasted on repetitive work.

The repetitive tasks that workers said they would like to see automated are the top three productivity killers, they are:

  • Data Collection and Filing: Automatically collecting, uploading and syncing system record can eliminate human error and saves manual data entry. 55% of workers are eager to automate it
  • Approvals: Many approvals require a minute of human input. Most workers need a yes or no answer from their managers. Yet most manual approvals take 4 hours or more. Automating approvals and sign-offs is requested by 36% of workers
  • Updates and progress: Most workplaces don’t have a single place for employees to find information or an update on the progress of the project they are involved in at work. 32% of workers would like automated progress of requesting update and progress.

More Time for High-Value Work

So what would workers do with the time saved by automation. Nearly all workers would like to spend the time to do work that is more valuable to their organisation.

The new generation of workers are eager to contribute to their organisation and feel they could be adding more value through their creativity and innovation. Most surveys have found automation to have increased productivity and reduce human error. It has also made organisations more competitive.

Drive Automation in the Workplace with M-Files

M-Files workflows increase productivity by automating business processes. Common business processes can be streamlined with automated workflows — like contract approvals, controlled content, and invoicing — so teams can work on more value-adding tasks. M-Files automatically delivers a notification when there’s a task that needs to be processed.

M-Files automatically monitors every step of the business process. The version history of each file tracks all workflow steps. Organizations can audit-proof their business while achieving full visibility into important business processes.

M-FIles will make your work easier, more productive and more efficient, saving staff hours of tedious tasks. Main benefits include the following.

  • Increased Productivity
  • Decreased Security Risk
  • Improved Compliance Measures
  • Fast and Easy Information Search
  • Enhanced Collaboration

Book in a demo to see how M-Files can maximise your businesses productivity and save you time and money.


Looking for more info? Check out the following articles from our archives.

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