Never Worry About System Downtime or Data Loss Again
What happens if your server crashes or ransomware strikes tomorrow? Range backs up automatically to Australian data centres and targets a 15-minute recovery time — not "as soon as possible."
Guaranteed Business Continuity & Data Resilience
Data loss can cost Australian businesses thousands in lost productivity. Our tiered backup structure (see below) means you're not paying for enterprise-grade server backup if all you need is mailbox and file protection — or paying too little if you actually need it.
- ✓ Automated Off-Site Backups: Continuous, encrypted backups routed directly to secure Australian data centres.
- ✓ Immutable Ransomware Vaults: Air-gapped backups that ransomware malware cannot encrypt, modify, or delete.
- ✓ Rapid SLA Recovery: Targeted 15-minute failover to minimize operational downtime when disaster strikes.
Targeted 15-minute Recovery Time Objective for covered core server & system images.
15 Minutes, Not "As Soon As Possible"
Most disaster recovery promises are vague on purpose. Ours isn't.
When something goes wrong — server failure, ransomware, accidental deletion — the number that actually matters is how fast you're back up, not how good the backup looks on paper. Range targets a 15-minute Recovery Time Objective (RTO) for covered systems, backed by immutable, air-gapped backups that ransomware can't reach or modify.
Alongside RTO, your Recovery Point Objective (RPO) — how much data you could lose, not just how long recovery takes — is as low as your last automated backup interval (down to 15 minutes for server images).
Backup & DR Plans
Real pricing, not "contact us for a quote." Pick the coverage that fits your data requirements.
Cloud Data & PC
M365 backup (mail, OneDrive, SharePoint, Teams) + file-level PC backup (~30-day retention).
Full Image Backup
Everything in Basic, plus full VM-level workstation image backup & server backup integration.
On-Prem / Cloud Server
Full server image backup, automated daily snapshot verification, and rapid server restore.
Air-Gapped DR
Immutable, encrypted, air-gapped offsite vaults with defined 15-minute RTO/RPO commitments.
What Actually Protects Your Data
Five engineering pillars that differentiate Range's disaster recovery from generic cloud backups.
Immutable, Air-Gapped Backups
Ransomware can encrypt your live systems, but it can't reach or modify an air-gapped backup. This is the difference between "we have backups" and "we have backups ransomware can't touch."
Australian Data Centres
Your data stays onshore, encrypted in transit and at rest — not routed through an offshore facility you have no visibility into.
A Real Recovery Time Target
15 minutes, stated plainly — not "as fast as possible" or left out entirely, giving your business a clear business continuity guarantee.
Backup Is Part of the Process
Backup is the "Secure" step in Range's Friction Audit → Unify → Secure → Automate → Traction Check process on every engagement — configured from day one, not bolted on after something goes wrong.
Right-Sized Coverage
Basic, Standard, Server, and Advanced tiers mean you're paying for the protection your data actually needs — mailbox and files, full workstation images, servers, or full immutable DR — not a one-size-fits-all bundle.
Frequently Asked Questions
Clear answers about backup tiers, RTO targets, and ransomware protection.
1. What's the difference between backup and disaster recovery?
Backup is having a copy of your data. Disaster recovery is how fast and how completely you can actually get back to work using that copy. Range's tiers cover both — Backup Basic and Standard protect your data; Backup Advanced adds the infrastructure and RTO commitments that make disaster recovery real.
2. What's your Recovery Time Objective (RTO)?
15 minutes for covered systems. This is targeted, not absolutely guaranteed for every possible failure scenario; your written proposal will confirm exactly what applies to your environment.
3. What's the difference between Backup Basic and Backup Standard?
Basic ($10/mo) covers 365/cloud data (mail, OneDrive, SharePoint, Teams) plus file-level backup of your workstations. Standard ($25/mo) adds full VM-level (image) backup of workstations, meaning the whole machine can be restored, not just files.
4. Do I need Server Backup if I'm on Backup Basic or Standard?
If you run any on-prem or hosted servers, yes — Server Backup ($85/server/month) is a separate line since servers back up differently to workstations.
5. How does immutable backup actually stop ransomware?
Immutable backups can't be modified or deleted once written — not by your systems, and not by an attacker who's compromised your network, since they're air-gapped from your live environment.
6. Is my data backed up in Australia?
Yes — Range's backup infrastructure uses Australian data centres, encrypted in transit and at rest.
What our clients say
“City Fertility worked with Range IT on the implementation and roll out of M-Files, a fully featured QMS, Document Control system with additional modules. Working with Range was a great experience with dedicated team members who were very supportive and knowledgeable.”
Scott Osborne (He/Him)
Head, Risk and Compliance / Company Secretary
City Fertility
“Phil and his team, especially Jacob, not only actioned all issues immediately as a matter of urgency they worked effortlessly to get all of our troublesome operations back up and running again, keeping us informed and also provided us with empathy and genuine support. A big Amen to Phil and his team! We could not have got everything sorted out without them.”
Rachael Garrett
Newcastle Total Pest Control (NTPC)
“We have to compliment Range Information Systems on their excellent support, no task too big or small and their passion for making M-Files the best experience in a DMS is commendable. M-Files itself is one of the most customisable systems and with Range's advice and expertise we have managed to automate and streamline many business processes.”
Slade Lever
Technical Services Manager
Curtin Student Guild
“Having worked with Range Information Systems for a number of years, I can confirm that their implementation and support of the M-Files product is second to none. If you're looking for a partner to work with who listens to your requirements and tailors a solution to meet your needs, then look no further than Phil and his team.”
Graeme Easton MCSE
Systems Administrator & Support
MM Group Services Pty Ltd
“We have used Range for many years as our IT provider. Nothing is ever a hassle for them, any problem big or small is dealt with quickly and professionally. They communicate well and keep us updated on any ongoing issues until they are resolved. Great customer service.”
Meagan Hay
Hamilton Day Surgery
Let's fix what's actually slowing you down.
IT support, information management, custom software, or your first step into AI and automation — it starts with a conversation with our local engineering team.
Get in touch