Technology should work for your business — not the other way around.
Range is the company behind Range IT and Range IS — two specialist teams solving the exact same problem: information and technology that gets in the way instead of helping.
Managed IT, Cloud & Cybersecurity
Direct, local engineering support keeping your day-to-day operations predictable, secure, and stress-free across Newcastle, Sydney, and regional NSW.
M-Files, Custom Software & AI Automation
Organising scattered files into connected knowledge, automating workflows, and building software tailored to how your business actually works.
2002
Established
20+ Yrs
Proven Expertise
Local
Newcastle & Sydney
Zero
Lock-In Migration
Why most technology engagements fail
Most businesses don't fail because they lack technology — they fail because their information and IT work against them: hours lost hunting for files, systems that don't talk to each other, and IT that only gets attention once it's already broken.
“That's what we've been fixing since 2002, and the standard hasn't changed: we're not measured by how much technology we can sell, but by how much friction we can remove.”
How we work
Every engagement starts the same way: find the friction, then turn it into traction — across your IT, your information, and your systems, not just one at a time.
Friction Audit
We start by finding out exactly where information, IT, or workflow is costing you time, money, or risk — across the whole business, not just the department that called us.
Unify
We connect what you've already got — your network, your cloud, your software, whether that's M-Files or something else entirely — instead of replacing it, so your systems behave like one.
Secure
Access control, compliance, and cybersecurity get built in from day one, not bolted on once something's gone wrong.
Automate
Where repetitive work can be safely handed to a system, we build it — with a person still accountable for what it does.
Traction Check
We check back in on purpose. Ongoing, proactive review, so the friction we removed doesn't quietly creep back in.
Most IT and information management providers design everything up front, hand you a finished system, and move on to the next client. We find the friction first, fix the highest-cost points, and keep checking — so the system gets better the longer we're involved, not just on the day it ships.
Who leads Range today
Direct, engineering-led leadership across our two specialist divisions.
Zaanif Kugashia
Director & Principal Consultant
Leads information management — M-Files enterprise document control, custom software architecture, and the system integrations that make your business information effortless to find, trust, and automate.
Phillip Johnson
Director & Senior Systems Engineer
Leads the managed IT side of the business — cloud infrastructure, cybersecurity, telephony, and the day-to-day operational reliability that keeps your systems running without surprises.
What we do
Integrated solutions across IT infrastructure, document intelligence, and custom software.
Calm in a storm
Managed IT Services
Downtime doesn't announce itself — it costs you a morning or a shift. Direct, local engineering support across Newcastle, Hunter Valley, and Sydney. We manage your cloud, cybersecurity, and telephony proactively so failures are caught before they cost you a day.
Find anything in seconds, not folders
AI-Powered Document Management (M-Files)
Powered by AI, M-Files organises information by what it is, not where it's filed. Turn scattered files into connected knowledge that's easy to trust, audit, and automate — across your existing systems with no costly migration required.
Built around how you work
Custom Software & Systems Integration
Off-the-shelf software makes you adapt your business to fit the tool. We build and connect software around your actual workflow — CRM, ERP, CAD, and custom APIs — so growth doesn't mean starting over.
What's next: AI & Process Automation
AI and automation isn't one standalone product — it's whatever actually saves your team time. That might be document handling built on M-Files, custom workflows connecting your CRM and ERP so approvals move themselves, or AI voice & admin automation — implemented into a process costing real hours every week.
“Most AI tools are only as good as the information behind them — which happens to be exactly what we've spent over two decades getting right.”
Connect M-Files, Salesforce, Microsoft 365, and SAP with vault-grounded AI security.
What our clients say
“Range IT has been an invaluable IT and information management partner for City Fertility. Their deep understanding of enterprise architecture and cybersecurity has strengthened our infrastructure immensely. Their team is exceptionally responsive and proactive.”
Scott Osborne
Head, Risk and Compliance / Company Secretary
City Fertility
“We've been working with Range IT for over six years and have been consistently impressed with their service. Their document management system has been a great fit for our business, and their team is always responsive, professional, and willing to help with custom solutions. We highly recommend Range IT.”
Annabel
Executive Assistant to
Henry Bateman
Cornerstone Health
“As a fast-growing pest control business, we needed reliable IT infrastructure and fast support. Range IT migrated our entire team to Microsoft 365 seamlessly and implemented proactive device monitoring that has virtually eliminated downtime. They're a true partner in our growth.”
Rachael Garrett
Director & Operations Manager
Newcastle Total Pest Control
“Having worked with Range Information Systems for a number of years, I can confirm that their implementation and support of the M-Files product is second to none. If you're looking for a partner to work with who listens to your requirements and tailors a solution to meet your needs, then look no further than Phil and his team.”
Graeme Easton MCSE
Systems Administrator & Support
MM Group Services Pty Ltd
“Range IT transformed our clinical document management. In healthcare, compliance, privacy, and fast access to records are everything. Range IT configured our system to meet strict health privacy regulations while making daily workflows faster and simpler for our administrative team.”
Meagan Hay
Practice Manager
Hamilton Day Surgery
Who we work with
Range works with Australian businesses that have real operational complexity — typically 20 or more staff, often across multiple sites, with document and workflow demands that have outgrown spreadsheets.
Mining & Resources
High-volume compliance, safety records & asset documentation across remote operations.
Engineering & Construction
AutoCAD integration, XRefs, drawing versioning, and project document control.
Healthcare & Emergency
Strict QMS compliance, patient record privacy, and 24/7 mission-critical IT uptime.
Manufacturing & Supply Chain
Production documentation, quality control SOPs, inventory IT & logistics tracking.
Accounting, Tax & Audit
Secure document governance, client portal integration & immutable audit trails.
Consulting & Professional Services
Project documentation, contract lifecycle management & central knowledge bases.
Wealth Management & Finance
Financial compliance, secure client communication rooms & records retention.
Energy & Utilities
Regulatory compliance, infrastructure asset management & field engineering support.
Insurance & Legal Practices
Contract management, claims documentation, e-signatures & matter management.
Let's fix what's actually slowing you down.
IT support, information management, custom software, or your first step into AI and automation — it starts with a conversation with our local engineering team.
Get in touch