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Find it. Trust it. Make it ready for AI.

M-Files is metadata-driven document management that organises your information by what it is, not where it's saved. Range is an Australian M-Files partner — we deploy it, connect it to your systems, and support it locally.

No obligation · 30 minutes with an M-Files specialist, not a salesperson · Prefer to try it yourself first? Start a free M-Files trial →

M-Files vault showing metadata panel, document preview, permissions, workflow, and the Aino AI assistant

M-Files is recognised by industry analysts and used by 6,000+ organisations worldwide. Range is the certified Australian partner who deploys and supports it:

Gartner Magic Quadrant

Gartner Magic Quadrant

Recognised as a Leader & Visionary in Enterprise Content Services platforms.

Nucleus Research Leader

Nucleus Research

Ranked a Leader for 10+ consecutive years in Value & User Usability.

Forrester Total Economic Impact

Forrester Total Economic Impact™

Validated by Forrester Consulting to deliver a 301% Return on Investment (ROI) over 3 years.

Source: Forrester Total Economic Impact™ Study, 2026 →
M-Files shares the same underlying file repository with all Microsoft 365 capabilities

One repository, every Microsoft 365 surface

Whether your team is working from Teams, SharePoint intranet pages, Outlook, or personal OneDrive sync, they're reading and writing the same governed vault — not a separate copy that drifts out of sync.

If any of this sounds familiar, it's worth a conversation:

The eight common information bottlenecks that slow down Australian businesses every day:

Common document bottlenecks we solve

1 · Search Waste

Your team wastes hours every week hunting for the right version of a file.

High daily impact
2 · Version Drift

The same document exists in three or four different versions, scattered across different folders — and nobody's sure which one is actually current.

Rework risk
3 · Data Exposure

Sensitive records — HR files, contracts, financials — sit in folders anyone on the network can open.

Privacy breach risk
4 · Access Gaps

New starters, contractors, and clients end up with access to things they shouldn't, or blocked from things they need, because permissions were never set up properly in the first place.

Onboarding delay
5 · Inbox Stalls

Approvals stall in someone's inbox with zero visibility on where they're actually stuck.

Cashflow delay
6 · Audit Panic

An audit is coming — compliance, quality, a client — and nobody can say with confidence where every relevant record actually is.

Governance risk
7 · Client Chash

Clients keep emailing to ask where their contract, report, or invoice is, because there's no secure place for them to check it themselves.

Friction point
8 · AI Data Doubt

You want to put AI to work on your business's information, but you don't actually trust what's in there enough to let it near client data.

Future blocker

Four ways it changes how your business runs

Here's exactly how M-Files fixes what you just read.

Find Anything in Seconds, Not Folders

M-Files doesn't just store documents — it connects them to the client, project, or job they actually belong to, the way your business already thinks about them. Turn disconnected files scattered across drives, inboxes, and desktops into connected, trusted information, found by what it is — not which folder it's buried in.

M-Files object-based metadata tag illustration connecting document to client and project

Get Your Information AI-Ready

AI is only as good as the data behind it. Files that are duplicated, misfiled, or missing consistent metadata give an AI system nothing reliable to work from. Governed metadata gives M-Files Aino and agentic AI real context to answer, tag, and act with confidence — not guesswork.

M-Files Aino AI intelligence interface summarizing contracts with citations

Fits How You Already Work

Metadata, permissions, and workflows are matched to how your business actually operates — not the other way around. This is the Unify step of how we work: we connect what you've already got instead of replacing it, so the system fits your business rather than the other way around.

Range Unify step connecting network drives, SharePoint, and cloud storage into M-Files

Works Inside Microsoft 365

M-Files layers on top of what you've already got — Outlook, Teams, SharePoint, OneDrive — adding metadata, workflow, and governance without asking your team to abandon the tools they already know. It's available everywhere your team already works, too — desktop, browser, or the mobile app, so a site visit doesn't mean waiting until you're back at a desk.

M-Files multi-surface Microsoft 365 integration across Outlook, Teams, and Mobile

Why M-Files outpaces the alternatives

6,000+

M-Files Customers Worldwide

10+ Yrs

M-Files a Nucleus Research Leader

12+ Yrs

Range an M-Files Partner (Since 2012)

100%

Direct Access to Senior M-Files Specialists

Same document. Same nine comparisons that actually matter. Here's M-Files against folders, SharePoint, and Dropbox/Box, side by side:

Feature & What It Means M-Files (Governed Vault) Shared Folders SharePoint Dropbox / Box
Metadata-First Discovery Instead of asking where a document is stored, M-Files asks what it is.
Contextual, AI-powered search
Filename only
Keyword, siloed
Basic keyword
Document-Level Security Static folder-level permissions are a primary cause of data breaches.
Dynamic (metadata-based)
Static (folder)
Static (site)
Static (folder)
Version Control & Audits Version control is automatic, mandatory, and seamless with unalterable history.
Automatic, permanent
None
Manual, bypassable
Limited (180 days)
Generative & Agentic AI Natural-language questions with citations and automated retention enforcement.
Native Aino + Agents
None
None
None
Workflow Automation Automate contract approvals and invoice routing without writing code.
Built-in visual editor
None
Requires Power Automate
Minimal / 3rd party
Automated Retention & Disposal Automate information lifecycles from creation to secure disposal.
Automated metadata rules
None
Manual setup required
None
Outlook & Email Integration Save, tag, and file emails and attachments directly inside Outlook in one click.
One-click Outlook save & tag
Manual save & upload
Manual save & upload
Manual save & upload
Secure Client Collaboration & Portals Share documents securely via Hubshare client portals synchronised live.
Branded Hubshare Portals
Email attachments only
Complex guest access
Basic link sharing
Digital Signing & Approvals Sign contracts without leaving the platform, using the provider you already have.
Native — DocuSign, Adobe Sign, or leading e-signing providers, your choice
None — external tool required
Requires a 3rd-party add-in
Native, but a separate app from your file storage

Who we work with

Range works with businesses that have real complexity to manage — typically 20 or more staff, often across multiple sites, with document and workflow demands that have outgrown ad-hoc systems and spreadsheets.

Mining & Resources Engineering Healthcare Accounting & Audit Consulting Wealth Management Energy & Utilities Insurance
Team collaborating on a governed M-Files document, connected to Microsoft 365 and secured for the right user

What our M-Files clients say

From organisations Range has implemented and supported on M-Files — not general IT feedback.

★★★★★

“City Fertility worked with Range IT on the implementation and roll out of M-Files, a fully featured QMS, Document Control system with additional modules. Working with Range was a great experience with dedicated team members who were very supportive and knowledgeable.”

Scott Osborne

Head, Risk and Compliance / Company Secretary

City Fertility

City Fertility
★★★★★

“We've been working with Range IT for over six years and have been consistently impressed with their service. Their document management system has been a great fit for our business, and their team is always responsive, professional, and willing to help with custom solutions. We highly recommend Range IT.”

Annabel

Executive Assistant to Henry Bateman

Cornerstone Health

Cornerstone Health
★★★★★

“We have to compliment Range Information Systems on their excellent support, no task too big or small and their passion for making M-Files the best experience in a DMS is commendable. M-Files itself is one of the most customisable systems and with Range's advice and expertise we have managed to automate and streamline many business processes.”

Slade Lever

Technical Services Manager

Curtin Student Guild

★★★★★

“Having worked with Range Information Systems for a number of years, I can confirm that their implementation and support of the M-Files product is second to none. If you're looking for a partner to work with who listens to your requirements and tailors a solution to meet your needs, then look no further than Phil and his team.”

Graeme Easton MCSE

Systems Administrator & Support

MM Group Services Pty Ltd

Everything you need to know about M-Files

1. What is a document management system?
A document management system (DMS) is software that organises, secures, and controls access to your business's files and records — instead of everything sitting scattered across shared drives, email inboxes, and personal folders with no consistent structure. M-Files is a specific type of DMS: rather than organising by folder location, it organises by what a document actually is — a contract, an invoice, a client file — so the same document is found the same way no matter who's looking for it.
2. How is M-Files different from SharePoint or shared folders?
Folders and SharePoint both organise information by where it's stored, which means a document exists in one place and finding it means knowing — or guessing — the right folder path. M-Files organises by what a document is, so the same document appears automatically everywhere it's relevant, without being duplicated or filed twice. See the full comparison above for how this plays out across search, security, and version control specifically.
3. Do we have to migrate all our existing files before we start?
No — this is one of the most common concerns, and one of the easiest to put to rest. M-Files connects to your existing network drives, SharePoint, and cloud storage without requiring everything to move in on day one. We start with whichever area is causing the most friction, prove it works, and expand from there — not a single all-or-nothing migration weekend.
4. Is M-Files secure, and how does access control work?
Security follows the document, not the folder. Instead of one blanket permission for an entire folder, M-Files controls access based on a document's metadata — who it belongs to, what stage it's at, what kind of record it is — so permissions stay accurate as a document moves through a workflow. Every version and access event is logged, giving you a full audit trail instead of a best guess.
5. What are the actual benefits of moving to a document management system?
The measurable ones: time (staff stop hunting for the right version of a file), risk (sensitive records aren't sitting in folders anyone on the network can open), and consistency (retention and compliance rules get enforced automatically instead of relying on someone remembering the policy). The less measurable but very real one — it removes a daily source of frustration for the people actually doing the work.
6. Does M-Files work with Microsoft 365 — Outlook, Teams, SharePoint?
Yes — worth clearing this up directly, since it's a common assumption otherwise. M-Files isn't a separate system your team switches to instead of Microsoft 365; it layers on top of Outlook, Teams, SharePoint, and OneDrive, adding metadata, workflow, and governance to the tools your team already uses every day. See how that works in detail above.
7. How long does implementation actually take?
It depends on scope, but most engagements start with one clear, high-friction area rather than the whole business at once — so you see the system working on something real within weeks, not months. We scope this properly with you before committing to a timeline; happy to give you a realistic estimate for your specific situation in a demo.
8. What does M-Files cost?
Pricing depends on the number of users, which modules you need, and how it's deployed. Rather than guess at a number that won't be accurate for your situation, see the full pricing guide, or ask for a straight number in a free demo — no obligation, no sales pressure.
9. Do we lose control of the system once it's set up, or do we need Range for every change?
Neither — day-to-day administration (adding users, adjusting views, minor workflow tweaks) stays in your hands through M-Files Admin. We're there for the bigger changes and ongoing support, not as a gatekeeper for routine ones. If your team wants to go further, M-Files Academy lets your own people train up and get certified.
10. Where is our data hosted — do we have to use the cloud?
Wherever makes sense for your business: fully cloud-hosted, entirely on-premises on your own servers, or a hybrid of both. If data residency or a specific compliance obligation shapes that decision for you, we scope the right option as part of the initial conversation — not something you get locked into after you've already committed.

See M-Files running on your own documents.

Book a free demo with Range's M-Files specialists — no sales pitch, just a straight look at how it would work for your business.