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Newcastle NSW
CLOUD & MICROSOFT 365

Cloud & Microsoft 365 Solutions for Australian Businesses

Modernise your IT infrastructure with seamless Microsoft 365 management, Azure cloud transformations, and secure hybrid workplace collaboration.

CLOUD MIGRATION & MANAGEMENT

Seamless Cloud Transformations

Transitioning your legacy servers to modern cloud infrastructure shouldn't disrupt operations. Range plans and executes zero-downtime cloud migrations tailored for growing Australian enterprises.

  • Azure Cloud Migration: Scalable virtual machine hosting, identity management (Entra ID), and cloud network architecture.
  • M365 & Teams Collaboration: Complete setup and security hardening for Exchange Online, SharePoint, Teams, and OneDrive.
  • Veeam Cloud Backups: Immutable, automated off-site cloud backups with 15-minute disaster recovery failover — see Backup & Disaster Recovery for the full breakdown and real tier pricing.
Range Cloud Collaboration

Official Technology Ecosystem Partners

Microsoft 365 Microsoft Azure Veeam Cloud Huntress SOC
PLAIN-LANGUAGE ARCHITECTURE

Understanding Cloud Models: IaaS, SaaS, & PaaS

Cloud terminology can sound confusing. Here is how the three main cloud services fit into your business strategy.

Infrastructure as a Service (IaaS)
IaaS

Infrastructure as a Service

Virtual servers, storage, and networking hosted in cloud data centres (e.g. Microsoft Azure). Replaces physical server hardware in your office.

Best for: Hosting line-of-business applications & remote desktop servers.
Software as a Service (SaaS)
SaaS

Software as a Service

Ready-to-use cloud applications accessible from anywhere via web browser or app (e.g. Microsoft 365, M-Files, Teams, Outlook).

Best for: Daily employee productivity, document management & email.
Platform as a Service (PaaS)
PaaS

Platform as a Service

Development environments and database platforms used to build custom software without managing underlying server operating systems.

Best for: Custom database applications & internal software tools.
PROACTIVE CLOUD PARTNER

We Are Not Like Other IT Companies

Why Hunter and Sydney businesses trust Range with their cloud transformations.

01. DEEP KNOWLEDGE

We Know What We're Doing

18+ years of certified experience deploying and managing Azure and Microsoft 365 environments.

02. PROACTIVE ATTITUDE

We're Pro-Active

We monitor cloud metrics continuously to prevent bottlenecking before users ever notice a slowdown.

03. TRANSPARENT PRICING

We're Budget-Friendly

You're in complete control of your monthly spending thanks to our custom support tiers — see real numbers on Service Tiers & Pricing.

04. PROCESS AUTOMATION

We'll Automate Your Systems

Without manual processes, you save time and effort across your team. This is the "Automate" step in how Range runs every engagement.

05. CLEAR REPORTING

We'll Keep You Updated

Transparent quarterly roadmaps and monthly executive reporting keep stakeholders in total control.

BUYER EVALUATION TOOL

Get Our IT Consultant Selection Checklist

Talk to us and we'll send you the same practical checklist Hunter & Sydney business owners use to evaluate IT partners — 7 questions worth asking before you sign anything.

Talk to Us →
CLOUD FAQS

Frequently Asked Questions

Clear answers about M365 licensing, cloud migrations, and hybrid work.

1. What's the difference between IaaS, SaaS, and PaaS — which one do I need?

Most small-to-medium businesses need SaaS (Microsoft 365 and similar ready-to-use tools) for day-to-day work, and IaaS (Azure-hosted servers) if they're running custom line-of-business applications. PaaS matters mainly if you have developers building custom software.

2. Will we have downtime during a cloud migration?

Migrations are planned to minimise disruption — typically scheduled outside business hours for the cutover itself, with testing done beforehand so surprises are rare.

3. Is our data hosted in Australia?

Microsoft 365 and Azure both offer Australian data residency, and Range configures deployments to keep your data onshore where that matters for your compliance requirements.

4. Do we need to buy Microsoft 365 licenses separately?

Yes — per our Service Tiers & Pricing page, software licenses (including Microsoft 365) are billed separately from your Managed IT service fee, often passed through at cost or with volume pricing. Your service fee covers management and support.

5. Can you support a hybrid team — some in-office, some remote?

Yes — that's most of what modern M365/Teams setups are built for. See IT Service Desk & Support for how remote support itself works day-to-day.

What we do

Integrated solutions across IT infrastructure, document intelligence, and custom software.

Managed IT Services Support Team
Managed IT & Security

Calm in a storm

Managed IT Services

Downtime doesn't announce itself — it costs you a morning or a shift. Direct, local engineering support across Newcastle, Hunter Valley, and Sydney. We manage your cloud, cybersecurity, and telephony proactively so failures are caught before they cost you a day.

AI-Powered Document Management M-Files
Information Management

Find anything in seconds, not folders

AI-Powered Document Management (M-Files)

Powered by AI, M-Files organises information by what it is, not where it's filed. Turn scattered files into connected knowledge that's easy to trust, audit, and automate — across your existing systems with no costly migration required.

Custom Software & Systems Integration
Custom Systems & AI

Built around how you work

Custom Software & Systems Integration

Off-the-shelf software makes you adapt your business to fit the tool. We build and connect software around your actual workflow — CRM, ERP, CAD, and custom APIs — so growth doesn't mean starting over.

What our clients say

★★★★★

“City Fertility worked with Range IT on the implementation and roll out of M-Files, a fully featured QMS, Document Control system with additional modules. Working with Range was a great experience with dedicated team members who were very supportive and knowledgeable.”

Scott Osborne (He/Him)

Head, Risk and Compliance / Company Secretary

City Fertility

City Fertility
★★★★★

“Phil and his team, especially Jacob, not only actioned all issues immediately as a matter of urgency they worked effortlessly to get all of our troublesome operations back up and running again, keeping us informed and also provided us with empathy and genuine support. A big Amen to Phil and his team! We could not have got everything sorted out without them.”

Rachael Garrett

Newcastle Total Pest Control (NTPC)

★★★★★

“We have to compliment Range Information Systems on their excellent support, no task too big or small and their passion for making M-Files the best experience in a DMS is commendable. M-Files itself is one of the most customisable systems and with Range's advice and expertise we have managed to automate and streamline many business processes.”

Slade Lever

Technical Services Manager

Curtin Student Guild

★★★★★

“Having worked with Range Information Systems for a number of years, I can confirm that their implementation and support of the M-Files product is second to none. If you're looking for a partner to work with who listens to your requirements and tailors a solution to meet your needs, then look no further than Phil and his team.”

Graeme Easton MCSE

Systems Administrator & Support

MM Group Services Pty Ltd

★★★★★

“We have used Range for many years as our IT provider. Nothing is ever a hassle for them, any problem big or small is dealt with quickly and professionally. They communicate well and keep us updated on any ongoing issues until they are resolved. Great customer service.”

Meagan Hay

Hamilton Day Surgery

Let's fix what's actually slowing you down.

IT support, information management, custom software, or your first step into AI and automation — it starts with a conversation with our local engineering team.

Get in touch