Custom Software Built Around How You Actually Work
Off-the-shelf software makes you adapt your business to the tool. Range builds the other way around — real platforms, real integrations, built for the way your team actually operates. Not a concept. Delivered, in production, for real Hunter and Sydney-region businesses.
Sound Familiar?
Your team works around three different systems that don't talk to each other. Staff re-enter the same job into two platforms because nothing syncs. Your accounting software, your job management tool, and your document system all exist in separate silos — held together with spreadsheets and manual double-entry. Generic software promised to solve this and instead became one more system to maintain.
Disconnected Silos & Double-Entry
- × Staff copy data manually between Xero, spreadsheets, and job tools.
- × Clients call or email constantly to check assessment or booking status.
- × Generic SaaS forces your team to change proven business workflows.
Unified Custom Platforms & API Sync
- ✓ Single entry point that flows automatically into Xero, WorkflowMax & M-Files.
- ✓ Self-service portals where clients book and access reports 24/7.
- ✓ Software engineered specifically around how your business actually operates.
The Same Structured Process, Applied to Software
Custom software isn't a separate discipline at Range — it's Friction Audit → Unify → Secure → Automate → Traction Check, applied to what you build instead of what you buy.
We start by mapping where your actual friction is (not where we assume it is), unify the systems that should already be talking to each other, secure what we build the same way we secure everything else, automate the manual re-entry and double-handling, and check that it's actually working — not just that it shipped.
Friction Audit
Map workflow bottlenecks & double-handling entry points.
Unify
Connect Xero, WorkflowMax, M-Files & custom portals via APIs.
Secure
Apply enterprise auth, encryption & SOC monitoring to your codebase.
Automate
Eliminate spreadsheets, manual re-keying & email follow-ups.
Traction Check
Verify adoption, user speed & ongoing performance metrics.
What Custom Software Looks Like at Range
Five primary software engineering categories tailored for growing Australian enterprises.
Job & Resource Management Platforms
Scheduling, job tracking, staff leave and capacity management — built around how your team actually schedules work, not a generic project-management template.
Client Portals & Self-Service Platforms
Let your clients book, track, and access their own information directly — without a phone call or an email chain for every request.
Lifecycle & Case Management Systems
For businesses managing something with real stages — an assessment, a case, a review — a system that tracks the full lifecycle internally, not just the paperwork at the end.
Systems Integration
Xero, WorkflowMax, M-Files, and whatever else your business already runs on — connected properly, so data enters once and flows everywhere it needs to, instead of being re-typed into each system separately.
Custom Kiosks & Self-Service Interfaces
Purpose-built kiosk interfaces backed by real document systems (including M-Files) — for businesses that need a simple, physical self-service point backed by real data underneath.
We'd Rather Show You Than Tell You
Three real builds, in production, for real clients — not a portfolio of concepts.
Happy Health: The Alka Hub Platform
The Challenge: Happy Health delivers workplace health and safety assessments and statutory medicals (including coal mine worker health assessments) across Newcastle, Sydney, and the Hunter — for both their own clients and internal staff managing the full assessment process. That's two very different sets of users needing two very different experiences, plus invoicing that had to tie back into Xero.
What Range Built: Alka Hub — a custom platform with three real components working together:
- Client Portal: Clients book assessments and access results directly without phone calls.
- Reviews Management: Staff manage the complete assessment lifecycle internally from booking to sign-off.
- Xero Integration: Completed assessments flow into invoicing without manual re-entry.
Degotardi Smith & Partners: Job Scheduling & WorkflowMax Integration
The Challenge: As a field-based surveying practice, keeping track of which staff were assigned to which jobs — and balancing that against leave and availability — meant real coordination overhead, made harder by data that lived separately from the firm's job-costing system.
What Range Built: A custom scheduling application for managing jobs and staff leave in one place, integrated directly with WorkflowMax so job and time data flows between systems instead of being entered twice.
M-Files-Backed Kiosk Interfaces
The Challenge: High-traffic physical sites requiring instant visitor check-in, contractor safety induction verification, and compliance document capture without manual receptionist scanning.
What Range Built: A custom touch-screen kiosk interface backed by an M-Files document management system underneath — a real example of Range's Information Management and Custom Software capabilities working together, not two separate service lines that happen to share a logo.
High-Performance Websites & E-Commerce Platforms
In addition to custom software platforms and API integrations, Range designs, builds, and actively manages custom websites and e-commerce portals for leading Australian businesses.
RK CCTV
Shopify e-commerce website with SparkLayer B2B integration for contractor tier pricing and wholesale ordering.
Visit RKCCTV.com.au →Rize Scaffolding
Custom corporate website design, project showcase, and ongoing digital management for industrial scaffolding.
Visit RizeScaffolding.com.au →Infusion Central
Medical service website and patient information portal with ongoing infrastructure and content management.
Visit InfusionCentral.com.au →Degotardi Smith
Corporate web presence and client inquiry portal management for consulting surveyors.
Visit Degotardi.com.au →Why Businesses Build With Range Instead of Buying Off-the-Shelf
Four key reasons Hunter and Sydney enterprises choose Range for custom platforms.
We Build the Integration, Not Just the App
Degotardi's WorkflowMax sync and Happy Health's Xero integration weren't afterthoughts — connecting to what you already run is usually the actual hard part, and it's where Range spends the real engineering effort.
We Already Know Document Management
The M-Files-backed kiosk work isn't a coincidence — Range's Information Management expertise means custom platforms we build don't just store data, they're built to work with real document and records systems from day one.
18+ Years, Real Delivered Systems
Not concepts or MVPs that stalled — Alka Hub and Degotardi's scheduling platform are both in active production use today.
One Team, Every Layer
The same team that builds your custom platform can also secure it, back it up, and support it day-to-day (see Managed IT Services) — not a handoff to someone else once it ships.
Frequently Asked Questions
Clear answers about custom software development, integrations, and ongoing support.
1. How is custom software different from just buying an off-the-shelf tool?
Off-the-shelf software is built for the average business in your category — you adapt your workflow to fit it. Custom software is built around how your team actually works, and it integrates with the systems you already use instead of asking you to replace them.
2. Can you integrate with the accounting/job management software we already use?
Yes — Xero and WorkflowMax integrations are both real, delivered examples above, not a "we can probably do that" claim. If you use something else, talk to us about it directly.
3. Do you only build for surveyors and health providers?
No — Degotardi Smith & Partners (surveying) and Happy Health (occupational health) are two real, different industries, which is the point: the underlying pattern — job/case management, client self-service, systems integration — applies broadly, not to one vertical.
4. How much does custom software development cost?
It genuinely depends on scope — a scheduling tool and a multi-sided platform like Alka Hub are very different projects. We'll give you a real, scoped number after understanding what you actually need, not a generic "starting from" figure that won't apply to your project.
5. Will you support and maintain what you build?
Yes — Range's Managed IT services cover the ongoing security, backup, and support of custom platforms we build, so you're not left maintaining it alone once it ships. See Managed IT Services.
Have a Workflow That Doesn't Fit Any Off-the-Shelf Tool?
That's usually exactly the kind of project Range builds.