Proactive Security & Regulatory Protection
From Essentials-aligned risk assessments to AI-assisted 24/7 threat monitoring and staff security training — turn your IT security into a strategic business advantage.
Security That's Built Into How We Work, Not Bolted On
Security isn't a separate service we sell alongside IT support — it's the third step in how we run every engagement. Friction Audit, Unify, Secure, Automate, Traction Check: the same structured process behind every part of Range's IT work, applied specifically to keeping your business safe. That means your endpoint protection, monitoring, and compliance posture aren't an afterthought bolted onto a support contract — they're baked into the process from day one.
Real-time alerts and AI-assisted monitoring mean most issues get caught and contained before they become incidents — not discovered after the fact during a quarterly review.
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Where Your Security Budget Actually Goes
Six foundational security controls engineered to protect Australian businesses against modern cyber threats.
Endpoint Protection & AI Monitoring
Every managed device is covered by EDR and 24/7 AI-assisted threat monitoring as standard — not an upsell. Real threats get flagged and contained automatically, day or night.
Vulnerability & Risk Assessment
Regular assessments identify where your systems are actually exposed — outdated software, weak configurations, unpatched systems — before an attacker finds them first.
Multi-Factor & Access Control
Enforced MFA across email, cloud apps, VPNs, and admin portals, plus the principle of least privilege applied to who can access what.
Staff Security Awareness Training
The biggest attack surface in most businesses is people, not servers. Regular, practical training — not a once-a-year compliance video nobody remembers.
Compliance Auditing & Reporting
Clear, regular reporting against the frameworks that actually apply to an Australian business — Privacy Act, Notifiable Data Breaches, and APRA CPS 234 where relevant.
Incident Response
When something does get through, a defined response process — not a scramble. Secure Advanced and Secure Complete tiers include managed incident response as standard.
Continuous Monitoring & Human On-Call Response
Routine check-ups and constant monitoring are the cornerstone of an effective security posture. Range provides 24/7 automated monitoring, backed by on-call human response when something needs a person's attention — not a rotating overnight desk, but real engineers who are actually reachable.
- ✓ 24/7 Monitoring & Reporting: Constant automated monitoring with timely reports, backed by on-call human response for anything that needs it.
- ✓ IT Infrastructure Optimisation: Regular health checks and patch verification to keep all endpoints operating securely without performance degradation.
- ✓ IT Governance Framework: Establishing clear access controls, password rules, and administrative privileges across your entire organisation.
Auditing, Compliance & Beyond
Routine audits of your cyber and compliance posture, measured against the frameworks that actually apply to an Australian business — the Privacy Act 1988, Australian Privacy Principles, Notifiable Data Breaches scheme, and APRA CPS 234 where relevant.
Reporting, Quarterly Review & Client Briefing
Executive-level briefings that translate complex telemetry into clear risk summaries, patch metrics, and strategic security recommendations.
Facilitating Change & Transformation
Guiding your organization through security upgrades without interrupting day-to-day operations or frustrating staff.
Layer On the Right Level of Protection
Every Managed IT client gets EDR and 24/7 AI-assisted monitoring as standard. Secure tiers add deeper, Huntress-powered protection for businesses that need more — priced to match what the market already charges for this level of security.
Standard Protection
AI-assisted 24/7 threat monitoring and automated containment, powered by Huntress. Real threats get flagged and isolated automatically — the right level for most small businesses.
- ✓ 24/7 AI-assisted threat detection & containment
- ✓ Managed EDR across all covered endpoints
- ✓ Monthly security summary report
Advanced Protection
Everything in Secure Standard, plus human threat hunters actively reviewing your environment — not just automated alerts — and a faster response commitment.
- ✓ Everything in Secure Standard
- ✓ Human-led threat hunting (Huntress SOC analysts)
- ✓ Faster incident response SLA
- ✓ Quarterly security posture review
Complete Defense
Everything in Secure Advanced, plus fully managed incident response and extended visibility — ideal for businesses handling sensitive data under regulatory pressure.
- ✓ Everything in Secure Advanced
- ✓ Fully managed incident response (Active Huntress SOC)
- ✓ Dark web monitoring for credential leaks
- ✓ Extended log retention for compliance evidence
Compliance Frameworks We Help You Meet
The frameworks that actually matter for an Australian business — not a generic international checklist.
Essential Eight → Essentials Transition
The ACSC's Essential Eight has anchored Australian cybersecurity guidance for years — patch management, MFA, application control, backup isolation, and restricted admin privileges. ASD is now transitioning this into a broader "Essentials for enterprise IT" framework. Range tracks this transition directly so your compliance posture doesn't go stale when the standard changes.
Privacy Act & Notifiable Data Breaches
The frameworks that actually apply to an Australian business handling customer data — the Privacy Act 1988, the Australian Privacy Principles, and the Notifiable Data Breaches scheme's reporting obligations.
ISO 27001-Aligned Practices
We help align your information security management practices with ISO 27001's control framework, establishing robust policies, risk management, and operational security governance.
MFA & Zero Trust Architecture
Enforcing strict multi-factor authentication across all cloud applications, VPNs, email, and admin portals, implementing zero-trust identity verification at every level.
Frequently Asked Questions
Clear answers regarding threat monitoring, Secure tiers, and Australian compliance.
1. What's actually included in "24/7 monitoring"?
Your systems are monitored around the clock by automated tools and, on Secure tiers, Huntress's AI-assisted SOC. If something needs a person, you're talking to an actual on-call engineer — not routed through an offshore queue pretending to be a full overnight team.
2. What's the difference between baseline security in my Managed IT plan and Secure tiers?
Every Managed IT client gets EDR (endpoint detection and response) and 24/7 AI-assisted monitoring as standard — that's not an add-on. The Secure tiers layer on deeper protection: human-led threat hunting, faster response commitments, and fully managed incident response, depending on the tier.
3. Is Essential Eight still relevant if ASD is replacing it?
Yes — it remains the current benchmark today, and the transition to the new "Essentials" framework is expected to roll out over roughly the next two years. Range tracks the transition directly so your compliance work stays current rather than chasing a standard that's already changing underneath you.
4. Does Range hold ISO 27001 or other formal certifications?
Range aligns all technical practices and client security frameworks to ISO 27001 control standards, ensuring your business meets rigorous international security principles.
5. Is HIPAA relevant to an Australian business?
No — HIPAA is US healthcare law and doesn't apply here. The frameworks that actually matter for an Australian business are the Privacy Act 1988, the Australian Privacy Principles, and the Notifiable Data Breaches scheme, plus sector-specific rules like APRA CPS 234 where relevant.
6. How do I know which Secure tier is right for my business?
Most small businesses are well covered by Secure Standard ($20/mo). Businesses handling sensitive client data, operating under sector-specific compliance pressure, or that have previously had a security incident typically move to Secure Advanced ($40/mo) or Secure Complete ($60/mo).
Get Your Security Audit
Tell us a bit about your business and a Range security engineer will be in touch to scope your audit.
What our clients say
“City Fertility worked with Range IT on the implementation and roll out of M-Files, a fully featured QMS, Document Control system with additional modules. Working with Range was a great experience with dedicated team members who were very supportive and knowledgeable.”
Scott Osborne (He/Him)
Head, Risk and Compliance / Company Secretary
City Fertility
“Phil and his team, especially Jacob, not only actioned all issues immediately as a matter of urgency they worked effortlessly to get all of our troublesome operations back up and running again, keeping us informed and also provided us with empathy and genuine support. A big Amen to Phil and his team! We could not have got everything sorted out without them.”
Rachael Garrett
Newcastle Total Pest Control (NTPC)
“We have to compliment Range Information Systems on their excellent support, no task too big or small and their passion for making M-Files the best experience in a DMS is commendable. M-Files itself is one of the most customisable systems and with Range's advice and expertise we have managed to automate and streamline many business processes.”
Slade Lever
Technical Services Manager
Curtin Student Guild
“Having worked with Range Information Systems for a number of years, I can confirm that their implementation and support of the M-Files product is second to none. If you're looking for a partner to work with who listens to your requirements and tailors a solution to meet your needs, then look no further than Phil and his team.”
Graeme Easton MCSE
Systems Administrator & Support
MM Group Services Pty Ltd
“We have used Range for many years as our IT provider. Nothing is ever a hassle for them, any problem big or small is dealt with quickly and professionally. They communicate well and keep us updated on any ongoing issues until they are resolved. Great customer service.”
Meagan Hay
Hamilton Day Surgery
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