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RECORDS MANAGEMENT

Know Exactly How Long to Keep Every Record — and Prove It

M-Files applies retention rules automatically based on what a record actually is, keeps a full audit trail of who accessed what, and doesn't require migrating everything into a new system first.

M-Files Records Governance & Automated Retention Engine
Automated ISO 15489 Retention & Audit Engine

Apply compliance retention policies in-place across network drives, SharePoint, and repositories.

RECORDS & RETENTION FRICTION

Sound familiar?

The compliance risks and storage clutter that happen without automated retention governance:

Nobody's confident how long to keep something

A record needs to be kept for a legally or contractually defined period — but nobody's entirely sure what that period actually is for a given document type, so the default becomes keeping everything indefinitely, just in case.

Old records pile up because deleting feels risky

Without a system enforcing retention rules, records accumulate well past the point they're required to be kept. Nobody wants to be the one who deleted something that turned out to matter, so nothing gets deleted at all.

Records are scattered across systems nobody controls

Records live across network folders, old archives, someone's inbox, and whatever system happened to create them. There's no single view of what exists, let alone whether it's being managed correctly.

A compliance review or audit exposes the gap

Everything seems fine until an audit, a legal hold, or a regulatory review asks for records that should exist and are provably managed — and the retention discipline that should have been happening quietly wasn't.

AUTOMATED RETENTION & AUDIT TRAIL

Retention that runs itself

Records managed by what they are and how long they're required to be kept — not by someone remembering to check.

Retention on Autopilot
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Retention on Autopilot

Retention rules are tied to metadata — what type of record it is — so the system knows how long to keep it and what happens at the end of that period, without anyone needing to track it manually.

Metadata-Driven Rules Automated Expiry Disposal Authorisation
Records Don't Have to Move First
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Records Don't Have to Move First

Records can stay in the systems they already live in — network folders, SharePoint, CRM platforms, legacy archives — and still be found, governed, and retained correctly through metadata.

In-Place Governance Zero Migration Required Network & SharePoint Connectors
Find It By What It Is, Not Where It's Filed
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Find It By What It Is, Not Where It's Filed

The same metadata-driven approach used across every other M-Files use case applies here — a record is findable by its type, client, or date, not by remembering which archive or folder it ended up in.

Universal Context Search Cross-System Indexing Audit-Ready Lookup
Protected, Monitored, and Provable
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Protected, Monitored, and Provable

Dynamic permissions restrict access automatically based on what a record is, full audit trails capture every access and change, and automated monitoring flags unusual activity — proving compliance effortlessly.

ISO 15489 Audit Trails Dynamic Access Control Legal Hold Support

“M-Files makes my office so much more efficient. I have all my records and handouts at my fingertips.”

Stephen Smith Environmental Medicine Practitioner
RECORDS & WORKFLOW IMPACT

“We have to compliment Range Information Systems on their excellent support, no task too big or small and their passion for making M-Files the best experience in a DMS is commendable. M-Files itself is one of the most customisable systems and with Range's advice and expertise we have managed to automate and streamline many business processes — the reduction in paper use is staggering.

Slade Lever Technical Services Manager — Curtin Student Guild
5,000+ customers across 100+ countries trust M-Files for ISO 15489 records management.
RECOGNISED GLOBAL LEADERSHIP IN RECORDS MANAGEMENT & GOVERNANCE
Gartner Peer Insights Customers' Choice

Gartner Magic Quadrant

Leader & Visionary in Enterprise Content Services

Forrester Total Economic Impact

Forrester TEI Study

Validated 301% ROI over 3 years

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TrustRadius Top Rated

Top Rated Records Management 2026

Nucleus Research Leader badge

Nucleus Research

Ranked Leader 10+ consecutive years

FREQUENTLY ASKED QUESTIONS

Common Questions About Records Management & Retention

Clear answers for records managers, compliance officers, and IT leaders.

Stop guessing how long you're required to keep something.

See how M-Files applies retention automatically — without requiring a full migration to get started.

Book a Free Demo →